
Saving users time
DPD is the UK’s leading parcel delivery company, and is well known for its reliability and fantastic customer service, which includes Predict, a software service that notifies customers of their one-hour delivery slot via SMS.
With over 2 million parcels delivered per day, the cost of running this SMS service was significant, and so we were approached to help design a new, user-friendly mobile app that would allow DPD to send customers push notifications instead.
We delivered
User research, user testing, UX, UI, IOS Android & Wearable Development